The Challenge

With more than 150 enterprise firewalls, the organization struggled to scale its policy management due to limited automation, manual compliance processes, and costly professional services dependencies. Their existing toolset delivered poor visibility, lacked ServiceNow and Panorama integration, and ultimately could not support their expanding network and compliance demands.

The company sought to:

• Reduce reliance on manual policy management and professional services
• Integrate ServiceNow and Panorama for automated change workflows
• Improve visibility, reporting, and compliance assurance
• Scale efficiently across a growing Palo Alto-centric environment

The Solution

FireMon delivered an automated, scalable policy management platform that integrated seamlessly with ServiceNow and Panorama, streamlining change workflows, reducing manual effort, and eliminating dependency on costly services. FireMon provided unified insights across devices, continuous policy clean-up, and automated risk reduction — enabling accuracy, agility, and long-term compliance.

FireMon Delivered

• Intelligent policy automation and workflow orchestration
• ServiceNow integration with one-day change approval for low-risk rules
• Seamless scalability across 150+ Palo Alto devices
• Continuous optimization and redundant rule removal
• Unified reporting for audit readiness and compliance

Results

• 100% PCI, SOC1, SOC2, and internal compliance readiness
• Full functionality from day one – no extra services required
• Reduced operational overhead with automation and unified workflows
• Future-ready platform supporting planned expansion to 300+ devices
• Positioned as long-term partner for Illumio and cloud security alignment