Policy Change Automation for Seamless Cloud Migration

The Challenge

After facing significant challenges manually managing a growing network of 2,600 devices, this global telecommunications company’s network team was facing an unmanageable number of policy change request tickets. On top of slow policy changes that increased security risk, and plans for a cloud migration project that was expected to take 12 months, this Fortune 500 company needed a solution that offered real-time security policy management to streamline operations for their scaling enterprise.

The company sought to:

• Significantly reduce the time to complete firewall policy change request tickets
• Standardize, document, and automate workflow for implementing approved changes to a global rule base
• Achieve continuous firewall operations monitoring and audit preparedness
• Gain 100% visibility of network firewalls across current multi-vendor environment
• Clean and reduce their large rule base prior to cloud migration project

The Solution

With FireMon’s network security policy management solutions, the company gained a streamlined approach for change automation, risk management, and real-time visibility into their hybrid multi-vendor environment.

• Policy standardization and optimization identified and cleaned redundant, overly-permissive, and shadowed rules
• Migration planning helped enable and secure their transition from private cloud 1.0 to private cloud 2.0
• 100% visibility and control by standardizing and consolidating firewall, cloud security group, and other network policy device rulesets into a single console
• Automated workflows for firewall rule review, recertification, and removal

Results

• Firewall migration project completed in 3 months as opposed to the projected 1 year
• 1K+ tickets previously in queue down to 80 in just days
• 6-9 months to service tickets now only takes hours
• 0 escalations since FireMon implementation