20% Reduction in False Positives with Continuous Compliance Automation

The Challenge

This global travel marketing and reservations company managed a multi-vendor network of more than 100 firewalls and switches across Cisco, Fortinet, and Juniper, plus AWS and Azure security groups. Compliance scanning relied on a single-user, manual tool reviewed one device at a time, generating a ~20% false positive rate and constant manual investigation. When PCI audit requirements shifted from annual to quarterly, the process couldn’t keep pace — and with no real-time change tracking or topology visibility, unauthorized firewall modifications went undetected.

• Replace manual, config-by-config compliance scanning with continuous, automated assessments against PCI, NIST, and CIS benchmarks
• Eliminate the high false-positive rate driving unnecessary investigation and vendor ticketing
• Gain real-time change tracking and alerting for unauthorized firewall modifications
• Establish full network topology visibility across a complex, multi-vendor estate
• Support legacy device versions that the existing scanning tool could not read

The Solution

FireMon Security Manager and Policy Optimizer gave the organization a single platform for continuous, multi-vendor compliance automation. Security Manager replaced the prior manual process with always-on scanning across every Cisco, Fortinet, and Juniper device, including legacy versions the previous tool couldn’t support, while delivering real-time change tracking and alerting on out-of-process modifications. Policy Optimizer automated the quarterly PCI, NIST, and CIS recertification workflow that had previously consumed significant manual effort, while shadow and unused rule identification gave the security team a clearer view of policy bloat across the environment.

• Continuous, automated compliance scanning across Cisco, Fortinet, and Juniper devices, plus AWS and Azure environments
• Real-time change detection and alerting for unauthorized firewall modifications
• Automated quarterly PCI, NIST, and CIS recertification workflows
• Full network topology visibility across the multi-vendor estate
• A foundation for future ITSM integration to automate ticket creation from compliance findings

Results

•  Eliminated the need for manual, config-by-config compliance scanning across 100+ devices
• Replaced a ~20% false-positive rate with higher-accuracy automated compliance assessments
• Gained real-time visibility into firewall changes for the first time
• Closed a legacy device support gap that had left a portion of the environment unscanned
• Built a scalable compliance foundation to support quarterly audit cycles going forward