Update Process – Immediate Insight



This document outlines how Immediate Insight can be kept up-to-date for the latest features and performance enhancements. The product is designed to update seamlessly and automatically via the command-line interface (CLI). However, this methodology requires direct Internet access from the Immediate Insight node – so we have outlind what firewall rules are required in order to allow for the automatic update to function in a DMZ or other locked down environment.


This document only applies to the latest version of Immediate Insight – type “status” at the CLI and look for “2016” in the resulting data to verify.

The “update” Command

Immediate Insight Application

“update latest” (via CLI) – updates the Immediate Insight application to the latest version.

Immediate Insight Search Engine

“update search” (via CLI) – updates the Immediate Insight search engine

Immediate Insight Operating System (OS)

“update os” (via CLI) – updates the Linux OS. This uses the standard repositories that Ubuntu uses for the “sudo apt-get update && sudo apt-get upgrade” CLI commands.

Command Source Destination Destination Port/Protocol
update latest Immediate Insight https://s3.amazonaws.com/updates.immediateinsight TCP 443 (HTTPS)
update search Immediate Insight https://downloads.elasticsearch.org/ TCP 443 (HTTPS)
update os Immediate Insight Check https://launchpad.net/ubuntu/+archivemirrors for details on repositories and mirrors. TCP 443 (HTTPS), TCP 80 (HTTP)

Manual (Offline) Update

In some cases, Immediate Insight systems are in networks that do not allow outgoing Internet access directly from the Immediate Insight system. We have a manual update process for these situations.

    1. Download the update-bundle from here: https://s3.amazonaws.com/updates.immediateinsight/2016-latest/update-bundle. Typically, use your workstation (or another system that has Internet access).
    2. Using sftp, scp, wget, or whichever tool you prefer to get files to a Linux system – place the update-bundle in the directory /home/insight on the Immediate Insight system that you want to update.
    3. Type “update local” at the CLI.