Professional Services for Optimization

FireMon Professional Services for Optimization help you adapt as your network changes. Spinning up a new virtual service? Adding another private cloud? Optimization Services ensure the right configurations to reduce complexity and ensure continuous compliance in your hybrid environment.

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Anchored by three primary services – Workflow Automation, Health and Architecture Review, and Technical Consulting Engagement – Professional Services for Optimization ensure seamless onboarding and adoption of new services within your FireMon ecosystem.

Workflow Automation Services

Workflow Automation services enable key integration and optimization of your FireMon environment. This includes discovery to define key stakeholders, existing business and technical processes, as well as the business and technical processes your network requires. For example, workflow automation helps you understand the full implication of policy changes with proactive “what if” impact analysis. Additional design ranges from basic to advanced, from enabling communication queries, modifying workflow steps or programming for advanced integrations, such as bi-directional web service communications.

Health and Architecture Reviews

Health & Architecture Reviews are essential system maintenance for your FireMon environment. This service ensures Security Manager is running optimally, according to FireMon best practices, and that it is ready to scale as your network grows. A FireMon engineer will also verify that core functionality is working correctly and give you an overview of the features in our latest software updates.

Technical Consulting

The tools you need to conduct audits, assessments and reporting are easy to configure right out of the box. For customers with specialized requirements, our team can create specific checks, controls and reports that meet your unique needs.

Configure Your Environment to Scale

FireMon Professional Services for Optimization ensure the services and functionality that you expect from a FireMon network environment.

Other Services

Services for Implementation

Services for Implementation

Quick Start, Enterprise, Professional or Select – each Implementation Service is designed to enable the right start for your unique FireMon deployment.

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Education Services

Education Services

Our various training offerings will provide users with the concepts and skills necessary to configure and use FireMon solutions to meet their change management, risk, compliance and operational goals with...

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Support Services

Support Services

Offered in Silver, Gold and Platinum, each level of FireMon Support Services provides proactive case management, online support via the customer portal, and access to the latest fixes and upgrades...

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