Professional Services for Implementation

FireMon Professional Services for Implementation are offered at four levels designed to ensure successful deployment and operation of your FireMon appliance.

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Quick Start, Enterprise, Professional or Select – each Implementation Service is designed to enable a smooth journey with FireMon.

Security Manager Quick Start Implementation

Quick Start Implementation

Quick Start Implementation is designed to get Security Manager operational in your environment as quickly as possible. Appliance configuration, installation of Security Manager, and setup of device monitoring are part of the Quick Start service. FireMon experts will provide technical consulting with your team during testing and validation to guide final pre-production validation checks. With Quick Start, you will have the tools to manage the system and assume administrative responsibilities in no time.

Professional Implementation

Professional Implementation supports deployment of Security Manager, Policy Optimizer, Policy Planner and Risk Analyzer. A robust suite of resources and access led by a dedicated consultative Technical Support Engineer (TSE) and Project Manager (PM) will assist with planning, scheduling, executing, and reporting on your project.

Services include activation of four operational readiness measures, managed install to validate standard use cases for change, clean-up and compliance operations, and install verification of core FireMon functionality. Open training for five team members is also included.

Professional Implementation supports deployment of Security Manager, Policy Optimizer, Policy Planner and Risk Analyzer
Enterprise Implementation Services

Enterprise Implementation

Enterprise Implementation Services support deployment of the FireMon suite of products with dedicated TSE and PM resources. Enterprise Implementation Services include the activation of three operational readiness measures and access to documentation to help you prepare for your managed installation, including assistance for execution of implementation plans and use case validation for change, clean-up and compliance functions.

FireMon will provide private training for your team and perform a detailed review of your install to get you on the right track. To ease adoption, we will validate one use case specific to your network environment, configure up to five custom controls, and assist with monitoring and alerting setup.

Select Implementation

FireMon Select Implementation Services extend the resources available in an Enterprise Implementation with detailed operational readiness checks for network, hardware and virtual environments, backed by a robust implementation methodology for high return on your FireMon Platform investment. Adoption support will include more of what makes your environment unique – more use cases, custom controls, detailed monitoring and alerts.

Led by your dedicated TSE and PM, the Select Implementation puts you in the fast lane to a successful journey.

FireMon Select Implementation Services

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FireMon Professional Services for Implementation are designed to meet the unique needs of your network environment. See for yourself.

Other Services

Services for Optimization

Services for Optimization

Optimization Services are designed to orchestrate security configurations that reduce complexity and ensure continuous compliance as your hybrid environment changes.

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Support Services

Support Services

Offered in Silver, Gold and Platinum, each level of FireMon Support Services provides proactive case management, online support via the customer portal, and access to the latest fixes and upgrades...

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Education Services

Education Services

Our various training offerings will provide users with the concepts and skills necessary to configure and use FireMon solutions to meet their change management, risk, compliance and operational goals with...

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