Our Approach to Intelligent Security Management

• Proactively Search for Threats

• Immediate Insight

The customer sought a data analysis tool to correlate application data with network and security data to spot service-impacting anomalies. They did not have an accurate picture of interoperability between applications and the underlying infrastructure.

Using FireMon Immediate Insight, the customer gained visibility into the complex patient care system and infrastructure data to ensure successful rollout of security infrastructure. They were able to proactively find service-impacting anomalies in the data without knowing exactly what they were looking for. With the information, the customer was able to take corrective actions on configurations, accelerating deployment of the new system while maintaining quality of patient care.

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• Manage Multi-Vendor Firewall Environments
• Clean Up & Audit Firewall Policies
• Migrate & Upgrade Firewalls

• FireMon Security Manager

Following a merger with another airline, this customer was left managing a large number of firewalls and routers from different security vendors using a home-grown application.

With FireMon Security Manager in place, the customer had clear, single-pane visibility into their highly distributed network that consisted of multiple firewall and router vendors. The customer also has consistent policy review assessments and processes across the combined enterprise.

• Clean Up & Audit Firewall Policies
• Intelligently Automate Policy Changes
• Assess for Policy Compliance

• FireMon Security Manager
• FireMon Policy Planner
• FireMon Policy Optimizer

This national insurance provider had three problems to tackle regarding their firewall policies. First, the number of rules under management was overwhelming staff and processes. They needed to increase visibility and effectiveness of their firewall change request/workflow ticketing process. And they also need help maintaining compliance PCI DSS requirements.

FireMon Security Manager enabled the customer to analyze all of their policies for usage and effectiveness. This resulted in an average reduction of policy size of 33%.

Policy Planner gave them a change management workflow system that allowed them to process incoming requests, review the rule base for similar or existing access and design rules they know comply with external and internal requirements.

Finally, with Policy Optimizer in place, they had a built-in system for reviewing, recertifying and decommissioning rules per PCI requirements. The customer is now confident that they maintain 100% PCI compliance across their entire firewall infrastructure.

• Migrate & Upgrade Firewalls
• Manage Multi-Vendor Firewall Environments

• FireMon Security Manager

Each time this Global MSP engaged a new customer, they had to onboard the firewalls – sometimes hundreds per engagement – into their network. Part of the onboarding process required assessing the policies against internal best practices – a manual, line-by-line process that took an average of 16 hours/firewall and was extremely error-prone.

Ignoring this task or making mistakes during the process would result in a breakdown of basic security posture, outages and overall lack of customer satisfaction – an extremely important metric for MSPs who are focused on customer retention and service renewals.

With FireMon Security Manager, the MSPs engineers were able to automate the gap analysis by first uploading the internal best practices – a one-time task. Then, for each new firewall, they were able to upload the policies and configurations and Security Manager produced a gap analysis report in a format that is ready for review with the customer, reducing the time it takes to run the report to just 30 minutes with zero oversights or mistakes. This improved the productivity of the engineering group and eliminated the possibility of embarrassing mistakes and/or resulting breaches – all of which increase the customer’s confidence in their services.

FireMon’s Security Manager automated the tedious, manual process of assessing compliance with internal best practices during the firewall onboarding process, resulting in a 90% time savings and no mistakes.